Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
All returns must be made within 15 days of delivery. The returned merchandise must be in new and unused condition, with the original tags and packaging. A refund will be issued after we have received and reviewed your item, and it does not void any warranties or policies.
The customer will be responsible for all related shipping fees.
Warranty
Damaged or defective items can be replaced or refunded within 90 days of receiving. Please email us a photo and we’ll gladly send you a new one!
If you received your item or accessory order and find your item doesn’t meet your needs, please email us ASAP and we will send you instructions for returning your purchased product.
Lost Packages
Unfortunately, sometimes things get lost in transit. We cannot be held responsible for any lost packages that have been correctly shipped out, both domestic and international. However, when this happens it’s obviously a bummer for both of us, so we’d love to find a reasonable compromise! Please let us know if you haven’t received your package after four weeks and we’ll look into it.
Email us at HOMEYVIIS@GMAIL.COM for more information.
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